Job ref no.: CT3115413-01#3891

Senior Customer Service Executive (5 days work)

API Lab Testing Limited

  • 5-day week
  • 13-month pay
  • Medical plan

Job Duties:

  1. Primary customer interface to coordinate customer requirement to  lab operations.
  2. Provide friendly and professional pre-sale and post-sales throughout order transaction.
  3. Handle sample registration and release of test report.
  4. Handle customer enquiry on service capacity, quotation, reporting status, report contents and complaints.
  5. Follow up with customer on missing information and samples.
  6. Provide regular summary report to customer regarding the lab service.

Job Requirement:

  • Min. 3 years of experience in similar position in laboratory testing company/Similar Industry 
  • Highly-organized, capable of working under pressure with multi-task assignments
  • Good command of English and Chinese
  • Good computer skills
  • Familiar with European regulations/standards is an advantage
  • Fresh graduate candidates is welcomed

Candidates with less experience will be considered as Customer Service Coordinator.

Interested parties please send your full resume stating date of availability, present and expected salary by clicking Apply Now .

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More job information
Job ref no. CT3115413-01#3891
  • N/A
Job Function
  • Tsuen Wan
Employment Term
  • Full-time
  • 3 years - 9 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip