Job ref no.: CT3119337-01#7526

Senior Customer Service Executive (Hardline)

Easy Job Centre

Benefits
  • 13-month pay
  • Discretionary bonus
  • Medical plan

Responsibilities


  • Primary customer interface to coordinate customer requirement to lab operations.
  • Provide friendly and professional pre-sale and post-sales throughout order transaction.
  • Handle sample registration and release of test report.
  • Handle customer enquiry on service capacity, quotation, reporting status, report contents and complaints.
  • Follow up with customer on missing information and samples.
  • Provide regular summary report to customer regarding the lab service.

Requirements

  • Form 5 or above
  • Min. 3 years of experience in similar position in laboratory testing company/Similar Industry
  • Highly-organized, capable of working under pressure with multi-task assignments
  • Good command of English and Chinese
  • Good computer skills
  • Familiar with European regulations/standards is an advantage
  • Fresh graduate candidates is welcomed

Interested parties please click Apply Now to apply job.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3119337-01#7526
Salary
  • 13,000 - 20,000 / month (negotiable)
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree