Job ref no.: CT3119337-01#7526

Senior Customer Service Executive (Hardline)

Easy Job Centre

  • 13-month pay
  • Discretionary bonus
  • Medical plan


  • Primary customer interface to coordinate customer requirement to lab operations.
  • Provide friendly and professional pre-sale and post-sales throughout order transaction.
  • Handle sample registration and release of test report.
  • Handle customer enquiry on service capacity, quotation, reporting status, report contents and complaints.
  • Follow up with customer on missing information and samples.
  • Provide regular summary report to customer regarding the lab service.


  • Form 5 or above
  • Min. 3 years of experience in similar position in laboratory testing company/Similar Industry
  • Highly-organized, capable of working under pressure with multi-task assignments
  • Good command of English and Chinese
  • Good computer skills
  • Familiar with European regulations/standards is an advantage
  • Fresh graduate candidates is welcomed

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More job information
Job ref no. CT3119337-01#7526
  • 13,000 - 20,000 / month (negotiable)
Job Function
Employment Term
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree