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Posted on 2022-09-30
TUV Rheinland Hong Kong Ltd

Senior Customer Service Executive (Toys Department)

TUV Rheinland Hong Kong Ltd

Job Descriptions:

  • To manage assigned accounts with professional advice and immediate response
  • Achieve customer satisfaction through dynamic and effective client relationship management skills
  • To handle quotations, enquiries, project status and complaints and from clients
  • To communicate with operation teams, technical teams, laboratories to ensure the project completed on schedule
  • Explore and increase accounts business potential
  • To perform any ad hoc tasks assigned by supervisors

Job Requirements:

  • Diploma or above in Science/ Chemistry or related disciplines
  • At least 2 years working experience in customer services or TIC industry
  • Self-motivated, outgoing and able to work under pressure
  • Customer oriented, strong interpersonal and communication skills
  • Good command of written and spoken Cantonese, English and Mandarin
  • Immediate available is an advantage
  • Candidate with less experience will be considered as Customer Service Executive

Other Benefits:

  • Public Holidays
  • Double Pay and Performance Bonus
  • Medical, Dental and Life Insurance
  • Annual Leave, Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
  • On-the-job training as well as Training Sponsorship/ Subsidies

Applications:

Interested parties please send your full resume with expected salary and date available to the Human Resources Department by clicking Apply Now.

All information received will be kept in strict confidence and used for employment purpose only. Applicants who are not invited for interview within 5 weeks may assume their applications unsuccessful and their data will be retained for 6 months for other suitable vacancies in our organization and thereafter destroyed.

More job information
Salary
Benefits
  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Gratuity
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Paid overtime
Job Function
Location
  • Tsuen Wan
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip