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Job ref no.: 41324841
TUV Rheinland Hong Kong Ltd

Senior Customer Service Executive (Toys Department)

TUV Rheinland Hong Kong Ltd

Job Highlights

  • Handle customers' enquiries
  • Prepare quotations and monitor project status
  • 1-2 years working experience in customer services

Job Responsibilities

  • To manage assigned accounts with professional advice and immediate response
  • Achieve customer satisfaction through dynamic and effective client relationship management skills
  • To handle quotations, enquiries, project status and complaints and from clients
  • To communicate with operation teams, technical teams, laboratories to ensure the project completed on schedule
  • Explore and increase accounts business potential
  • To perform any ad hoc tasks assigned by supervisors

Job Requirements

  • Diploma or above in Science/ Chemistry or related disciplines
  • At least 2 years working experience in customer services or TIC industry
  • Self-motivated, outgoing and able to work under pressure
  • Customer oriented, strong interpersonal and communication skills
  • Good command of written and spoken Cantonese, English and Mandarin
  • Immediate available is an advantage
  • Candidate with less experience will be considered as Customer Service Executive

Other Benefits

  • Public Holidays
  • Double Pay and Performance Bonus
  • Medical, Dental and Life Insurance
  • Annual Leave, Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
  • On-the-job training as well as Training Sponsorship/ Subsidies

All information received will be kept in strict confidence and used for employment purpose only. Applicants who are not invited for interview within 5 weeks may assume their applications unsuccessful and their data will be retained for 6 months for other suitable vacancies in our organization and thereafter destroyed.

More job information
Job ref no. 41324841
Salary
Job Function
Work Model
  • On-site
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Degree
Require to Travel
  • No travel