Job ref no.: CT-EC/DTVS_SBO (CT3118802-01#0207)
NTT Com Asia Limited

Senior Customer Service Officer (E-Platform)

NTT Com Asia Limited

  • 5-day week
  • Dental plan
  • Gratuity
  • Medical plan

Job Responsibilities:

  • Manage website and user interface design to promote products
  • Work closely with client to ensure efficient and effective service to customers
  • Provide instruction and training to retailers, collection point operators and AAHK
  • Measure, monitor and report to the management the trends of customer engagement and satisfaction

Job Requirements:

  • Degree holder in Business Administration or related disciplines
  • At least 3 years' relevant experience in online shops
  • Experience in customer care, helpdesk support and content upload is preferred
  • Strong communication skills
  • Good command of written and spoken English, Cantonese and Mandarin  

Fringe Benefits: 

  • 12 days Annual Leave
  • Gratuity
  • Medical and Dental coverage 

We offer rewarding career with attractive remuneration package to the right candidate. Interested parties please send full resume with your availability, present and expected salary, and quoting reference number attention to Talent Acquisition team by clicking Apply Now button.

Only short-listed candidates will be notified.


We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided by applicants will be treated in strict confidential and will only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.

All information on unsuccessful candidates will be deleted from our files within 12 months. 

More job information
Job ref no. CT-EC/DTVS_SBO (CT3118802-01#0207)
  • N/A
Job Function
  • HK International Airport
Employment Term
  • Contract
  • Full-time
  • 3 years
Career Level
  • Entry level
  • Degree