Job ref no.: A-51678

Senior Customer Service Officer

AMAC Human Resources Consultants

Negotiable Per Month

Senior Customer Service Officer
  • Degree Holder with at least 3 years of customer service experience with securities brokerage firm
  • Qualified to be registered as a licensed person under SFC RA1 & RA2
  • Strong communication and presentation skills
  • Proficient in written and spoken English and Chinese (including Putonghua)
  • Must have "can-do" attitude and can work under pressure
  • Candidates with less experience may be considered for the position of
Customer Service Officer

Job Duties:
  • Responsible for the whole account opening and client onboarding procedures
  • With experience in account opening and client onboarding for High Net Worth Individuals, Corporates and Professional Investors (PI)
  • Handle KYC due diligence, and FATCA related checking
  • Handle clients' enquiries on account opening, use of trading platform clients' deposit and complaints with good customer services skills
  • Willing to handle ad hoc tasks and projects
Ref.A-51678
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More job information
Job ref no. A-51678 (CT3116513-01#2069)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 6 years
Career Level
  • Entry level
Education
  • Degree