Posted on 2021-10-08

Senior Customer Service Officer

Tam, Hulac & Partners Dental Ltd.

  • Handle the daily operations to make sure team resources and service standards are meeting the requirements.
  • Handle and resolve customer queries and requests via phone, counter and email on services in a professional manner
  • Oversee the complaint handling workflow  

Requirements

  • 5+ years work experience in customer service environment
  • Strong interpersonal and organization skills with customer-oriented attitude
  • Excellent customer service skills
  • Ability to motivate the team for continuous improvement in performance
  • Mature and pleasant personality
  • Good command of English and Chinese, both spoken and written

We offer an attractive salary and benefits for the right candidate.

Please apply with full resume and expected salary to Personnel Department, Tam, Hulac and Partners Dental Ltd. at Room 1506 World-Wide House, 19 Des Voeux Road, Central, Hong Kong


 

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More job information
Salary
  • 20,000 - 30,000 / month
Job Function
Industry
Location
  • Central
Employment Term
  • Full-time
Experience
  • 3 years
Career Level
  • Middle management level
Benefits
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Medical plan