comScoreTag Job - Senior Customer Service Representative, CMA CGM (Hong Kong) Limited
CMA CGM (Hong Kong) Limited

CMA CGM, founded by Jacques R. Saadé, is a leading worldwide shipping group. Its 449 vessels call more than 420 ports in the world on all 5 continents. In 2016, they carried 15.6 million* TEU (twenty-foot equivalent units).

Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial, and logistical solutions.

With a presence in 160 countries and through its 600 agencies network, the Group employs 29,000 people worldwide, including 2,400 in its headquarters in Marseilles.

Senior Customer Service Representative

Job Ref.CCA-CUS-1011


  • Responsible for handling and coordination works to our customers, overseas and internal department;
  • Responsible for daily booking, monitoring transportation issues;
  • Answer enquiries and provide quality service to customers.



  • Matriculated or above;
  • At least 2 year’s customer services or sales support experience in the Liner / Forwarder / Logistics;
  • Hands-on MS Office applications knowledge;
  • Excellent communication skills;
  • Good command of spoken and written English and Mandarin;
  • Immediate availability is an advantage;
  • Candidate with more experience will be considered as Customer Service Officer.


Remuneration will commensurate with candidate’s qualification and experience. Interested candidates please send your detailed resume with present & expected salary to Human Resources Department, 18/F, Tower B, Manulife Financial Centre, 223–231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Please complete the standard application procedure by clicking the Apply Now button.

The information provided will be kept confidential and used for recruitment purposes only. Applicants not contacted within three months may consider their applications unsuccessful. The company will retain all applications for a maximum period of one year.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Apply Now
Job Ref No.
CCA-CUS-1011 (CT3111905-01#6793)
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  • 5-day week
  • 13-month pay
  • Dental plan
  • Insurance plan
  • Medical plan
  • Paid overtime
  • Shuttle bus
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