Posted on 2022-06-27
Jones Lang LaSalle Ltd

Senior Customer Services & Event Manager

Jones Lang LaSalle Ltd

About JLL –

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. 

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! 

 About the role: 

  • Develop effective customer services and event management strategies and plans to meet the business target
  • Leading a team of Customer Services staff, monitor and supervise their performance to ensure high quality of services to be delivered to our client and customer 
  • Leading a team of Event Team including the sales of meeting/exhibition venue, arrange and manage the logistics for the event support to ensure event completed in a smoothly manner
  • Proactive in delivering quality account management services to existing key account client
  • To prepare monthly report, and provides management with special reporting and analysis on a departmental basis in a timely and accurate manner
  • Perform other duties as assigned by senior management

Sound like you? To apply you will have:

  • Degree holder in Marketing, Hospitality, Event or Business Administration is desirable
  • At least 10 years’ experience on sales management, business development and channel work experience in e-Business or e-Marketing
  • Strong business acumen and innovative with passion to succeed in a fast dynamic environment 
  • Proactive with strong sense of responsibility and result-oriented 
  • Self-motivated and able to work independently with strong sales drive 
  • Having experience of managing a team size over 20 sub-ordinates
  • Customer-oriented, possess good interpersonal, communication, supervisory, management skill and market sense
  • Organized, detailed minded, proactive, strong communication and presentation skills 
  • Good command of both written and spoken English & Chinese
  • Immediate availability is highly preferred

 What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!