Job ref no.: CT3114988-01#0049
Worldwide Flight Services Holdings S.A.

Senior Customer Services Officer V ELEMENTS

Worldwide Flight Services Holdings S.A.

  • Additional subsidies
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Special / extra leave
  • Year-end bonus
  • K + 2 more

Working at ELEMENTS, an over one million square feet shopping mall located at 1 Austin Road West, Kowloon:


  • To manage the Information Counters at ELEMENTS.
  • To lead the Customer Services Officers to provide superb customer service.     
  • To handle enquiries and build harmonious relationship with tenants and visitors.
  • To provide high quality customer service to tenants and visitors.
  • To carry out promotional activities in the mall.
  • To assist in resolving complaints by tenants and visitors.


  • Secondary 5 or above in hospitality or business-related streams.
  • 3 years of experience in hospitality, tourism or customer service industry and 1 year of experience in supervisory level.
  • Fluent in English, Cantonese and Putonghua. Additional language skill is an asset.
  • Proficient in common software applications.
  • Possess good interpersonal and organizing skills.


We offer excellent career prospects and attractive compensation package to the right candidates. Interested parties please apply with a detailed resume including current & expected salary, availability and contact details resume by clicking Apply Now or via Email: [via CTgoodjobs Apply Now ]


All information collected will be kept in strict confidence and only for employment-related purposes.

More job information
Job ref no. CT3114988-01#0049
  • 17,000 - 20,000 / month (negotiable)
Job Function
  • Jordan
Employment Term
  • Full-time
  • 3 years - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
Require to Travel
  • No travel