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Job ref no.: CT3116048-01#0018
Merrill Corporation Hong Kong Limited

Senior / Customer Services Officer

Merrill Corporation Hong Kong Limited

Benefits
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime

Duties: 

  • Manage publication projects effectively with other teams, for example, liaising and interacting with the typesetting and translation teams
  • Take ownership of customer’s issues and provide professional solutions
  • Manage customer’s interactions, project’s progress, customer’s account and any in-house document
  • Maintain an orderly workflow according to priorities
  • Take up ad-hoc duties when required

Requirements:

  • Bachelor degree in any discipline
  • 2-3 years' customer services experience
  • Strong client-facing and communications skill across English and Mandarin
  • Proficient in Microsoft Office
  • Great interpersonal skills, good teamwork
  • Detail-minded, able to work under pressure
  • Shift duty is required, with overtime pay and shift allowance 

Interested parties please apply with your current and expected salary. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

More job information
Job ref no. CT3116048-01#0018
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • Degree