Job ref no.: CTB-07400
PCCW Solutions Ltd

Senior Digital Consultant / Senior Customer Experience Consultant

PCCW Solutions Ltd

  • 5-day week
  • Discretionary bonus

The Job

  • As a Senior Digital/Customer Experience Consultant, you will pay a critical role in the advisory, development of new business opportunities and innovative technology projects in order to remain at the forefront of its various business portfolios.
  • Give you the chance to help solve the challenges of the digital era for a smart digital strategy, and to create opportunities and transform companies during a period of sweeping industry change.
  • You will strategize the roadmap and future development plan and needs to build a strong pipeline of innovation projects with Sales and Solution Architect team.
  • Focus on Digital strategy, Customer Experience and Digital technologies (e.g. IoT, Immerse Experience, Robotic, Mobility, Digital payment, RPA)
  • Working closely with clients to define and optimize their roadmap
  • Shaping and executing complex digital transformations
  • This is a chance to join one of the fastest growing and exciting business unit with a Startup, flexible, and innovative culture
  • Work closely with Solution Architect, SME, marketing, Sales, and Industry Expert teams

The Person

  • Bachelor’s degree in Business, Digital, Information Technology, or related disciplines
  • A minimum of 7 years’ relevant experience indigital consulting, digital transformation projects, Fintech Startup projects, technology change management
  • Digital Consultant will be considered for less experience
  • Knowledge of the key issues currently facing different sectors around consolidation and change, specifically within the digital domain
  • Solid background in a consultancy or advisory role
  • Consulting experience (internal or external) / change management experience
  • Program portfolio planning and development of roadmaps (technology and business)
  • Experience of the digital industry within e-commerce, social media, IoT and mobile
  • Positive attitude, fast-learning, energetic, able to perform in challenging environment
  • Willingness to be a challenger to the traditional way
  • A good team player with analytical & problem-solving skills, self-motivation, positive attitude, fast-learning, energetic, able to perform in challenging environment and good interpersonal skills
  • Good interpersonal skills and excellent verbal and written communication, in both English and Chinese, including Putonghua 

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, please apply via


Fax : 2989 6309

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTB-07400 (CT3115165-01#2193)
  • N/A
Job Function
Employment Term
  • Full-time
  • 7 years - 13 years
Career Level
  • Non-management level
  • Degree