Job ref no.: CT3117899-01#0171
Hang Seng Bank

Senior Direct Mortgage Officer

Hang Seng Bank

Consumer Assets – Secured Loans

As one of the Hong Kong's leading mortgage banks, we help smooth the path to home ownership for customers by offering innovative, timely and comprehensive mortgage products and services that allow homebuyers at all levels to fulfill their home-buying dreams. Our services are delivered through a comprehensive range of service channels, including branches, mobile direct sales, e-channels and customer hotlines.

Should you join our Secured Loans business, you will work closely with our professional, innovative and committed staff to develop and enhance secured loan products to meet the changing needs of customers in a dynamic market environment and to deliver premium services to our customers.

We are currently seeking a high caliber professional to join our department as Senior Direct Mortgage Officer.


Principal responsibilities

  • Grow the Bank’s mortgage lending business by acquiring referrals from property agencies / solicitors’ firms and participating in on-site sales projects
  • Develop and maintain close relationship with property agencies and solicitors’ firm



  • University degree in Business Administration or a related discipline
  • Minimum of two years’ experience in mortgage lending business with good contacts at property agencies / developers and solicitors’ firms
  • Strong service and sales orientation, with good communication and interpersonal skills
  • Ability to work under pressure and willingness to work on Sundays and public holidays
  • Proficiency in both English and Chinese; knowledge of Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

(Candidates with less experience will be considered for the position of Direct Mortgage Officer.)


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3117899-01#0171
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 20 years or above
Career Level
  • Middle management level
  • Degree