Job ref no.: ADV/22/349
ISS Facility Services Limited

Senior Facilities Officer / Facilities Officer

ISS Facility Services Limited

Responsibilities

  • Handle the daily operation including monitoring of move, maintenance and cleaning services
  • Assist in managing team to ensure quality of services being delivered to clients and meet the agreed SLA and KPI
  • Ensure the administration and support services are delivered in compliance with client’s policies and procedures
  • Provide tenancy management services, including but not limited to hand-over/ take-over of premises, collections of management fee, etc.
  • Coordinate the maintenance activities performed by tenants and sub-contractors
  • Handle clients’ enquiries, requests and complaints
  • Coach and supervise the performance of in-house staff
  • Prepare various monthly and management reports and analysis
  • Participate in ad hoc duties as assigned

Requirements

  • Higher Diploma or above in property related studies or facility management
  • At least 3 years’ experience in property / facilities management in sizable organization
  • Excellent communication skill and ability to work with people at all levels
  • Customer-oriented and able to work under pressure with multi-tasking ability
  • Good common of both spoken and written English and Chinese
  • Familiar with PC operations and MS Office
  • Immediate available is an advantage

(Candidates with less experience or qualification will be considered for the post of Facilities Officer)
 

We offer professional development opportunities, attractive remuneration and fringe benefits to the right candidate. Interested parties please send a detailed resume, current / expected salary, contact number and the job reference no “ADV/22/349" to [via CTgoodjobs Apply Now ].

Information provided by applicants will only be used for recruitment related purposes and will be handled confidentially by authorized personnel. All personal data of unsuccessful candidates will be destroyed after three months from the date of applications.