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Posted on 2021-10-10
The Langham, Hong Kong

Senior F&B Order Taker (In-Room Dining)

The Langham, Hong Kong

OUR VISION

A GLOBAL HOSPITALITY GROUP THAT PURSUES EXCELLENCE

MAJOR ACCOLADES

2016 - 2021     Three Michelin Stars – T'ang Court

2020                 The Best of The Best Masterchef – T’ang Court

2020                  Earth Check Certification Platinum Certificate

2020                  Best Restaurants 2020- The Bostonian Seafood and Grill

2015 - 2019      Forbes Travel Guide Five-star Award Winner

2017 - 2019      Earth Check Certification Gold Certificate

2016                  Travel+Leisure Best Top 5 Hotels in Hong Kong

 

YOUR OPPORTUNITY

Responsibilities

The role is key Langham Ambassador in Food & Beverage Department ensuring refined and high quality reservation service is delivered to 5-star hotel standards, who are expected to:

  • Provide clear and pleasant telephone communication with proper telephone manner to maintain positive guest relations at all times;
  • Accommodate guest requests for information and in-house guest’s dining orders courteously;
  • Communicate with hotel outlets relating to all guests’ reservation and confirmation to maximize reservations; &
  • maintain confidentiality of guest information and pertinent hotel data with complete message taking record.

Qualifications

  • Minimum 3-year experience in similar capacity;
  • Willing to work on shifts in a competitive, energetic and dynamic environment;
  • Strong interpersonal and communications skills, strong sense of responsibility and independence and customer oriented personality;
  • Good time management for ensuring food product delivery & guest satisfaction; &
  • Fluent command in English & Mandarin.

*Candidate with less experience will be considered F&B Order Taker. Fresh graduate will also be considered.

To apply, please send us your resume with current & expected salary to Director of Human Resources [via CTgoodjobs Apply Now ]

(Personal data collected will be treated in strictest confidence and only for recruitment purposes)

More job information
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Full-time
Experience
  • 2 years - 5 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel
Benefits
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
  • … + 5 more