Senior Field Service Engineer / Field Service Engineer

Demandfit Limited


  • Perform installation, repair, upgrading, system calibration and preventive maintenance on laser equipment at customer sites.
  • Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.
  • Provide technical support to sales team and marketing to explore and develop business opportunities.
  • To build up relationship with customer by providing routine maintenance service, installation, training and repairing of cosmetic / laser equipment;
  • Deal with customers to resolve problems and explain any further actions.
  • Handle customer enquiries and complaints.
  • Travel as required for the purposes of performing service activities at customer sites
  • On-job training will be provided.



  • High diploma in Biomedical Engineering / Electronic / Mechanical Engineering or equivalent.
  • Working experience in medical/clinical condition or healthcare industry. Fresh graduate also will be considered.
  • Excellent analytical, troubleshooting and problem-solving skills.
  • Good customer service skills, communication skills and team oriented.
  • Good team player and able to work independently.
  • Good command in spoken and written Mandarin and English.
  • Require experience using the following software packages: Excel,Word, PowerPoint.
  • Immediately available preferred.



  • 5-day week
  • 14-days annual leave
  • 13-month pay and performance bonus 
  • Medical insurance
  • Allowance for cell phone bill
  • Free shuttle bus


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More job information
  • 5-day week
  • 13-month pay
  • Medical plan
  • Shuttle bus
  • Transportation allowance
Job Function
  • Tsuen Wan
Work Model
  • On-site / At the workplace
Employment Term
  • Full-time
Career Level
  • Entry level