Job ref no.: CT3128818-01#2371

Senior Field Service Engineer (Hong Kong)

Stryker Corporation


What will you do?

  • Provide technical and repair support service including quotations, service report preparation for customers and dealers in field
  • Assist Sales in conducting product trial and equipment demonstration.
  • Coordinate with internal parties for purchase order and do installation of Stryker products in hospital, provide after-sales service and preventive maintenance service on site according to documented procedures and ISO request
  • Quality standers maintained and absence of non-conformance report by ISO auditors
  • Ensure all technical repairs and testing equipment is incompliance with corporate, ISO and local stander.
  • Contact and follow up with the manufacturing site for product maintenance and replacement
  • Be responsible for cross franchise products’ repair and maintenance for our product portfolios such as Instrument, Endoscopy, Communication, Navigation, Mako, Mobius.
  • Work closely with team member and provide experience and support to team members

What are we looking for?

  • University graduate in engineering or medical related qualification
  • At least 3-5 years’ experience relevant experience with 2-3 years in healthcare industry is preferred
  • Advanced knowledge of basic computer system and basic understanding of mechanical, bio-medical, electrical, radiation skill
  • Basic ISO 13485 knowledge to assist annual Quality Control process
  • Good sense of Customer Services or account servicing with an excellent communication skill
  • Familiar with inventory and safety related process flows
  • Ability to work under tight deadlines
  • Good command of spoken and written in Chinese and English
  • Problem solver, independent, self-motivated, collaborative
  • Candidate with less experience would be considered as Field Service Engineer

Interested parties please click Apply Now to apply job.

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More job information
Job ref no. CT3128818-01#2371
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Non-management level
  • Degree