The Park Lane Hong Kong, a Pullman Hotel

Senior Front Desk Officer / Front Desk Officer (5-day Work Week)

The Park Lane Hong Kong, a Pullman Hotel

Job Highlights

  • Assist guest check-in / out at Counter
  • 5-day work week

We are now inviting highly motivated and outgoing individuals to join our team:

Job Responsibilities:

  • Perform Front Office Operations in a timely and professional manner
  • Provide friendly and personalised services to guests
  • Ensure all guests enquiries are met in prompt, informative yet friendly solution
  • Actively promote the services, facilities and standards of the hotel at every opportunity, and upholds its image at all times

Job Requirements:

  • 2-3 year working experience in customer service is preferred
  • Higher Diploma or above in Hospitality Management or relevant discipline
  • Excellent command of English, Mandarin and Cantonese
  • Excellent customer services and interpersonal skills
  • Proactive, detail-minded with pleasant personality 

*Candidates with less experiences will be considered as Front Desk Officer.


Attractive remuneration package including 5-days work week, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.

Interested parties please submit your full resume with current & expected salary and contact phone number to Human Resources Department by clicking the Apply Now button.


You may also contact us via the following contact details:

Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: 2839 3679   Fax: 2504 5736


The Park Lane Hong Kong, a Pullman Hotel is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.


More job information
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Transportation allowance
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Temporary
  • Part-time
  • Full-time
  • 0 year - 3 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree