Posted on 2022-06-27
The Burlington Hotels Limited

SENIOR FRONT DESK SUPERVISOR

The Burlington Hotels Limited

We are currently looking for a high caliber candidate to assist in the development and operations of the hotel/serviced apartment of the Group.

Responsibilities:

  • Provide outstanding services and ensure customer satisfaction
  • Perform check-in and check-out services
  • Address customer concerns and complaints promptly and professionally
  • Supervise associates in their assigned job duties
  • Ensure Front Desk operational effectiveness, guest satisfaction as well as the profitability of the hotel

Requirements:

  • Certificate or above in hospitality management or related disciplines
  • Minimum 3 years of relevant experience in front desk operation
  • Knowledge of Opera System is preferred
  • Pleasant personality, customer-oriented with good communication and interpersonal skills
  • Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

We offer long-term career prospects, professional development opportunities and competitive remuneration package to the appointed candidate. Interested parties please email full resume with present and expected salary and job reference to Mr. Yip for further discussion and interview arrangements.

Data collected would be used for recruitment purpose only. Candidates not contacted within 3 weeks should consider their application unsuccessful.
 

More job information
Salary
  • 20,000 - 21,000 / month
Benefits
  • Discretionary bonus
Job Function
Location
  • Wanchai
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree