Senior General Banking Manager

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 250 branches and service outlets, including over 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.

We are currently seeking a high-calibre professional to join our team as Senior General Banking Manager.

Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer:

• Attractive basic salary
• Healthcare insurance coverage including yourself and your family
• Retirement benefit scheme with employer's contribution
• Employee Share Purchase Plan
• Work-life balance: 24 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work
• Preferential interest rate for staff housing loan of up to 120% of property valuation or purchase price
• Recognizable corporate training and development program
• Progressive career advancement opportunities

Principal responsibilities:

• Promote insurance and banking products for optimizing new business opportunities
• Handle customer enquiries and deliver quality services to customers to build and maintain good relationships
• Participate in marketing activities to solicit new business
• Maintain awareness of operational risks and adhere to relevant policies and guidelines

Requirements:

• University degree / Associate degree / HKCEE / HKDSE holders, with passes in the Insurance Intermediaries Qualifying Examinations papers 1, 2, 3
• Around 2 years direct sales experience in banking industry or any financial services firm, including insurance or independent financial advisory
• Strong service and sales orientation, with good interpersonal and communication skills
• Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Require to work on shift-hours if being posted to (iPoint) Sales and Service Centre
• Candidates with less experience will be considered as General Banking Manager

Work location will be subject to change and to be decided by Line Management upon joining.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.