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Job ref no.: CT3113998-01#0008
MINI HOTEL

Senior Guest Relations Officer / Guest Relations Officer

MINI HOTEL

Benefits
  • 13-month pay
  • Discretionary bonus
  • Meal allowance
  • Medical plan

Job Descriptions

  • Responsible for providing customer services to the guests.
  • Service scopes include monitoring and implement the daily operations of front desk. 
  • Handling guests' check-in check-out, reservation, telephone answering and transfer.
  • Handling guest enquiries and complaints.
  • Administrative support like preparing reports of arrival and departure etc.


Job Requirements

  • Senior Guest Relations Officer : Minimum of 3 years Front Office experience.
  • Guest Relations Officer : Minimum of 1 year relevant experience in hotel operators.
  • Degree / Diploma holder in hospitality management.
  • Fluent in spoken and written English, Cantonese and Putonghua.
  • Service-oriented, pleasant personality, good communications and interpersonal skills.
  • Knowledge in HIS system would be a definite advantage.
  • Shift duty is required.


Working Location:

  • Central


Benefits

  • Double Pay
  • Discretionary Bonus
  • Medical Scheme and Life Insurance
  • Meal Allowance

 

Interested parties, please send your detailed resume in MS format, stating your expected salary and date availability to [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3113998-01#0008
Salary
  • N/A
Job Function
Industry
Location
  • Causeway Bay
  • Central
Employment Term
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
Require to Travel
  • No travel