Job ref no.: 3108503-01#0035 (CT3118397-01#0017)
Holiday Inn Express Hong Kong SoHo

Senior/ Guest Service Agent - Front Office ( 資 深 / 前 台 服 務 員 )

Holiday Inn Express Hong Kong SoHo

  • Additional subsidies
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • … + 4 more

Job Responsibilities 工作職責

  • Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. 負責入住、退房及換房手續,並確保所有資料都按照預訂情況完整輸入酒店電腦系統。
  • Registers and rooms all arrivals according to established procedures. 按照既定工作程序為所有來客登記並安排房間。
  • Ensures guest services specified by superiors and guests requests are promptly and courteously met. 即時及禮貌地完成上級指定對房客服務並滿足客人要求。

Job Requirements 工作要求

  • 2 years experience in guest / customer service, or an equivalent working experience. 具有2年客務款接服務之工作經驗,或與此相關的工作經驗。
  • High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent. 具高中或酒店行政管理,酒店管理或相關的專業証書。
  • Able to speak, read and write English and Putonghua. 具有講,讀和寫簡單英語及普通話能力。

Candiate with less experiece will be considered as Guest Service Agent.

In return we'll give you a competitive financial, benefits package and hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.  Most importantly, we'll give you the room to be yourself.


If you want to find out more, visit or email your resume to the hotel directly at
如欲了解更多有關我們的資訊或申請職位,請瀏覽 或電郵至

You can connect online network with us as below:
     Facebook: @ 洲際酒店集團菁英會
     LinkedIn: @ InterContinental Hotels Group

Come and join us and Stay Real!


We are an equal opportunities employer. Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. 3108503-01#0035 (CT3118397-01#0017)
  • N/A
Job Function
  • Sheung Wan
Employment Term
  • Full-time
  • 2 years - 3 years
Career Level
  • Entry level
  • Diploma or equivalent