comScoreTag Job - SENIOR GUEST SERVICES OFFICER / GUEST SERVICES OFFICER, pentahotel Hong Kong, Kowloon
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SENIOR GUEST SERVICES OFFICER / GUEST SERVICES OFFICER

Job Ref.CT3111960-01#0031
pentahotel Hong Kong, Kowloon

You’ll feel right at home at penta if:

  • you always make guests feel right at home too
  • you know how to teach the same skills to your team
  • 360° vision comes naturally, and so does staying cool under pressure
  • you’ll be a familiar face around the hotel, remembering guests’ names
  • well written communications are zero problem for you

You like people, and people like you. You’re at home in the front office but equally comfortable in the F&B department. You’re a natural leader, never shy about voicing your opinion.

You have the respect of your team, the kind of person who finds solutions that work for everybody. You speak English, Cantonese and Putonghua.  You like 5-day work week, enjoy wearing jeans to work and eat pressure for breakfast.

Is this you? Then you’re the right person for penta!

Ready to join penta?

If you’ve completed a training course in hotel management; if you have more than two years’ experience in front office; if you’re a flexible team player; if you’re solid and professional, then we want you!

Please email us at careers.kowloon@pentahotelsasia.com or fax us on 3112 8230 with your cover letter and CV specifying your job title, present and expected salary.

Candidates with less experience will be considered as guest services officer.

Pentahotel Hong Kong, Kowloon is an equal opportunity employer.

We will contact qualified applicants within six weeks.  All personal data collected will be treated in strict confidence and used for recruitment purposes only.

pentahotel Hong Kong, Kowloon
19 Luk Hop Street, San Po Kong,
Kowloon, Hong Kong
Email: careers.kowloon@pentahotelsasia.com
Tel: +852 3112 8237
Fax: +852 3112 8230
pentahotels.com
 

Apply Now
Job Ref No.
CT3111960-01#0031
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Salary
N/A  
Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Employment Term
Experience
Career Level
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About pentahotel Hong Kong, Kowloon

There will always be people who want to stand apart from the herd.
Same thing with brands. And when the two combine… magic!

penta isn’t like any other hotel you know. Difference drives us, in every corner of the hotel, in everything we say. Not difference for the sake of it, but because we recognise that this is what our customers – penta people – truly want.

Take the pentalounge. It redefines what a hotel lobby can be: fun, friendly, relaxed. A cocktail when you check in, a game of billiards, a heartfelt friendly greeting.  When people connect with us, they come back for more. And we make sure we’re relaxed and open, because it makes our guests (even people like Brad Pitt) feel relaxed too. We wear jeans and talk to each other like friends would, all the way up to the managing director.  We are Team penta!

Are you cool enough under pressure to join our team?