Job ref no.: CT3116628-01#0006
Soravit Hotels Group Limited

Senior Guest Services Officer / Guest Services Officer

Soravit Hotels Group Limited

  • Compassionate leave
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan

We’re HIRING !

We are looking for high caliber and experienced professionals like you to join our team.

Your Role

  • Carry out all check-in and check-out procedures in an effective and efficient way;
  • Contribute effort to form team work to ensure highest services standards are being maintained;
  • Provide professional services and handle guests’ enquiries & complaints;
  • Achieve the high level of guests satisfaction with courteous and friendly manner;
  • Overnight shift duty is required.

Your Profile

  • Diploma holder or above in Hospitality Management or related disciplines;
  • 1-2 years or above relevant experience in hotel industry in a similar capacity;
  • Pleasant, energetic with positive service attitude and excellent interpersonal skills;
  • Multi-tasking and work as a team player; 
  • Familiar with Opera PMS will be an advantage;
  • Good communication skills in both English and Chinese including Putonghua;
  • Willing to work a permanent overnight shift is highly preferred;
  • Candidates with less experience will be considered for the role of Guest Services Officer.

Your Benefit

  • 6 days off per month;
  • Performance Bonus;
  • Medical Insurance;
  • Meal Allowance;
  • Annual Leave, Marriage Leave, Maternity Leave, Paternity Leave & Compassionate Leave.

Join Us

If you are looking for a challenging work opportunity with good career prospects, please send your application together with full resume to [via CTgoodjobs Apply Now ].

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More job information
Job ref no. CT3116628-01#0006
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree