Job ref no.: CT3116472-01#0035
The Pottinger Hong Kong

Senior Guest Services Officer/ Guest Services Officer

The Pottinger Hong Kong

Benefits
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Meal allowance
  • Medical plan
  • … + 2 more

Responsibilities

  • Responsible for all Front Desk/ Guest Services and Concierge duties
  • Handle all arrival and departure records, bookings and registration.
  • Provide frontline services at reception counter and maintain a good relationship with guests
  • Assist in handling incoming phone calls and queries for visitors and guests.

Qualifications

  • Diploma or above in hospitality management or related disciplines
  • Knowledge of Opera System is preferred
  • Pleasant personality, customer-oriented with good communication and interpersonal skills
  • Good command in both spoken and written English and Chinese. Putonghua and other language would be an asset
  • Immediately available is highly preferred

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to Human Resources Department by e-mail, fax or WhatsApp.

Email: humanresources@thepottinger.com
Tel: (852) 2308 3172
Fax: (852) 2308 3198
WhatsApp: (852) 6283 1173
Address: The Pottinger Hong Kong, 74 Queen’s Road Central, Central, Hong Kong
Company Website: https://www.thepottinger.com/en/

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application within the Hotel Group. All personal data collected will be for recruitment purposes only. Data of unsuccessful applicants will be destroyed.
 

More job information
Job ref no. CT3116472-01#0035
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 3 years
Career Level
  • Entry level
Education
  • Diploma or equivalent