Job ref no.: CT10062
Page Hotels

Senior Guest Services Officer / Guest Services Officer

Page Hotels

Roles and Responsibilities:

  • Responsible for various front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;
  • Provide guests with exceptional service and engage them in delightful conversations;
  • Achieve high level of guest satisfaction by anticipating guests’ needs and providing prompt response;
  • Ensure effective cross-departmental communication to achieve operational effectiveness; and
  • Perform any ad hoc assignments as required

Requirements:

  • Preferably with relevant experience in hotel / service industry. Fresh graduates will also be considered;
  • Passionate about connecting with people and creating new guest experiences;
  • Pleasant, customer-oriented with excellent interpersonal skills;
  • Good communication skills and high level of proficiency in both English and Chinese;
  • Candidate with more experience will be considered for the role of Senior Guest Services Officer.

If you possess above descriptions, join us now! We’d love to hear from you.

We offer 5-day work week and attractive remuneration package to the successful candidate. Please send your detailed resume with current and expected salary via: Apply Now.

(Data collected will be used for our recruitment purpose only)

More job information
Job ref no. CT10062
Salary
Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan
Job Function
Location
  • Central
  • Tsimshatsui
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel