Job ref no.: CT3116714-01#0007
The BEACON owned by Good Standing (HK) Limited

Senior Guest Services Officer (Overnight)

The BEACON owned by Good Standing (HK) Limited

Benefits
  • Birthday leave
  • Discretionary bonus
  • Meal allowance
  • Medical plan
  • Special / extra leave

Requirement

  • Diploma or above in hospitality management or related disciplines
  • 3 years' relevant experience in hotel front desk / customer relationship
  • Pleasant, presentable, confident with outgoing personality
  • Good command of spoken English, Cantonese and Mandarin
  • Less experience will also be considered as Guest Services Officer (Overnight)

Responsibilities

  • Perform daily operations of front desk
  • Maintain professional guest relations.
  • Conduct guest check-in & check-out procedure
  • Handle enquiries, telephone operator and luggage delivery
  • Handle and settle crisis promptly and tactfully when arises
  • Deliver the highest level of personalized service to hotel guest
  • Engage and interact with the guests
  • Act as ambassador for the hotel to ensure guest satisfaction
  • Friendly with smiling face, well groomed and team player

We offer competitive remuneration package including 6 days off per month (operation staff), statutory holiday, birthday leave, annual leave, discretionary bonus, duty meal allowance, medical coverage.

Interested parties, please send your full resume with present and expected salary to

Human Resources Department
The Beacon Hotel
88 Sai Yee Street, Mongkok, Kowloon
E-mail: [via CTgoodjobs Apply Now ]

 

The BEACON is an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only Applicants who do not hear from us within one month may consider their application unsuccessful. Personal data of an unsuccessful applicant will be destroyed within three months.
 

More job information
Job ref no. CT3116714-01#0007
Salary
  • N/A
Job Function
Industry
Location
  • Mongkok
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree