Perform PC, peripherals and branch server installation, configuration and maintenance
Provide daily support tasks for internal end user
Manage vendor for hardware, software maintenance service
Maintain and support Microsoft SCCM server
Prepare server and Windows workstation OS related documentation, such as installation procedure, training guide, testing report, etc.
Perform problem diagnostic of Windows workstation by using advance troubleshooting skills
Prepare help desk related reports for management review
Diploma in Computer Studies / Science or its equivalent
Minimum 5 years’ experience in IT related helpdesk support
In depth knowledge in:
1. Windows server 2012/2016 and Windows 10
2. MS Active Directory/MS SCCM
3. LAN and WAN network management
Able to perform installation, configuration and troubleshooting on major IT hardware and software products
Additional experience in MS Office 365 and qualifications such as MCP, MCSE will be an advantage
Good communication skill in both spoken and written English
Attractive remuneration package will be offered to the right candidate. Please apply with full resume stating present & expected salary and contact phone number to The Human Resources Manager, 10/F, 161 Queen’s Road Central, Hong Kong. Please quote the reference.
Personal data collected will be used for recruitment purpose only. For more information, please visit our website: http://www.ocbcwhhk.com.