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Posted on 2022-05-21
Harbour City Estates Limited

SENIOR HOTLINE SERVICE AMBASSADOR (5.5-day work) (~19k)

Harbour City Estates Limited

Job Responsibilities:

  • To handle telephone enquiries and complaints from public and tenants in a professional manner
  • To update information database and consolidate reports
  • To perform administrative and ad-hoc duties as assigned
  • To assist Hotline Service Supervisors in coaching junior staff
  • Shift duty is required

Requirements:

  • Good communication and interpersonal skills with good telephone manner and customer focus
  • Diploma holder or above, preferably in Property Management / Hospitality / Travel / Business-related disciplines
  • Minimum 3 years of experience in property management or hospitality industry is preferred, especially in report centre or control room
  • Good command of written and spoken English and Chinese (including Putonghua)
  • Proficiency in MS applications (Word, Excel and Chinese Word Processing)

We offer competitive salary package that will be commensurate with experience and qualifications. Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary by clicking Apply Now button below.

(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)
 

More job information
Salary
Benefits
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Extra paternity leave
  • Family medical plan
  • Medical plan
Job Function
Location
  • Tsimshatsui
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years
Career Level
  • Entry level
Education
  • Diploma or equivalent