Job ref no.: 180007VP_1538099317

Senior HR Services & HRIS Manager

AXA Hong Kong

  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Special / extra leave
  • … + 1 more

Lead a team to deliver quality HR services for HK and Macau as well as staff under Asian Market and group functions based in Hong Kong and China.1. Plan, review and enhance HR operational processes and control procedures to ensure the delivery of quality and timely HR services covering payroll operations, group benefits and MPF administration, on-boarding and off-boarding support (e.g. payroll payment, contracting, reference check, work visa management, tax reporting etc.).

2. Manage HRIS, lead HRIS projects and oversee the system enhancement through liaison with vendor and IT team for ongoing support issues, upgrades, incidents management, etc.

3. Develop, lead and drive HR digitalization and automation development roadmap to reengineer HR processes for improving efficiency and service excellence.

4. Build effective partnership with other HR teams to support the business needs, balancing excellent customer service with adherence to processes and controls.

5. Provide leadership and coaching to the team to ensure successful delivery of HR services and unleash their potential for further development.

6. Monitor the activities provided by the vendors of payroll, group benefits and MPF to ensure meeting the objectives/ SLA.

7. Collaborate and interface with Group HR on projects and reporting.

8. Have strong customer mind-set and accountability to deliver HR services accurately and timely.

9. Drive HR analytics and manage the function of HR reporting in order to support Company's direction and growth.

10. Continuously improve HR operational processes to ensure compliance with related regulatory requirements and Group standards.

11. Drive ad hoc projects and assignments as required.


  • Minimum 10 years in HR Services/HR Operations/HRIS, preferably in insurance/banking industry.
  • Bachelor degree in Human Resources Management or related disciplines.
  • Strong leadership and interpersonal skills to engage and influence stakeholders.
  • Customer-oriented with demonstrated drive and resilience.
  • Effective planning, execution and project management skills.
  • Detailed oriented and control conscious.
  • Willingness to embrace new technologies and changing processes.
  • Solid experience in managing vendors in different HR aspects.
  • Well-versed with HR Employment Ordinance and other related regulations.
  • Excellent communication skills in English and Chinese languages.
  • Strong PC skills in Word, Excel and PowerPoint, with competency to manage HRIS.

More job information
Job ref no. 180007VP_1538099317 (CT3116946-01#0110)
Job Function
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
  • 10 years - 20 years or above
Career Level
  • Senior management level
  • Degree