Job ref no.: 493661 (CT3118372-01#1648)
Bank of China (Hong Kong) Limited

Senior / Investment Services Representative (Contact Centre)

Bank of China (Hong Kong) Limited

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • … + 8 more

Job No.: 493661
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Customer Service, Dealing & Trading, Relationship Management



  • Handle customers' phone calls in stock trading, foreign exchange trading and other related services accurately and timely
  • Respond to customers enquiries and requests in relating to banking services or products from different channels professionally
  • Solicit new business through outbound calls in selling and promoting bank's products



  • Possess 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematic
  • With HKSI qualification is a must.
  • With experience in banking industry or financial institutions is a definite advantage
  • Good knowledge of investment products
  • Independent, self-motivated, customer-oriented and able to work under pressure
  • Possess hands-on PC skills in using MS Office applications and Chinese inputs
  • Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written; Putonghua is preferable
  • Willing to work on shift duties


We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

More job information
Job ref no. 493661 (CT3118372-01#1648)
  • N/A
Job Function
  • Tai Kok Tsui
  • Mongkok
Employment Term
  • Full-time
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip