Posted on 2021-10-12

Senior IT Officer

Malvern College Hong Kong Limited

The role
To support the Assistant ICT Manager in ensuring the school’s ICT services and infrastructure are running effectively.

Responsibilities
  • Work with Windows environment, Active Directory, Apple OSX and IOS
  • Liaise with external vendor to maintain, support and undertake trouble-shooting and diagnostics on servers
  • To undertake trouble-shooting and diagnostics on hardware including the network infrastructure. Routers, Switches, Cabling and Wi-Fi
  • Classroom ICT support
  • To undertake Network tasks including the creation of and updating of user accounts
  • ICT’s ‘first tier’ support for pupils and staff
  • On-site, phone and out-of-hours services as required
  • The job scope will be tailored to the strengths of the successful applicant and the needs of the ICT support team
  • To provide technical support for the schools ICT services equipment including maintenance and documentation of projector stock and interactive whiteboards, lamp replacements and software
  • To provide support with respect to the use of Audio/Visual hardware including audio recording within the school
  • To perform routine maintenance tasks on the school’s ICT equipment to include computers, printers and other peripherals
  • To lead on the installation of new equipment
  • Other responsibilities as directed by the Assistant ICT Manager
Requirements
  • University Degree in an appropriate discipline
  • A good understanding of IT systems, hardware and software is expected
  • Relevant experience in user support is required
  • MIS experience such as iSAMS and ManageBag is highly preferred
  • Experience with Active Directory, Group Policy, DNS, DHCP is highly preferred
  • Microsoft SQL Server 2005/2008/2008R2
  • Veeam Backup Solution
  • Experience with TCP/IP Services / switches / VLANS
  • Automation of processes via scripting (PowerShell/VBScript/Batch)
  • Excellent level of English
  • Good communication skills (dealing with teachers and pupils)
  • Flexible
  • Work experience in International School is an advantage
  • Ability to work under pressure

How To Apply

Please send a letter of application with a cover letter and full resume including your current and expected salaries addressed to the Human Resources Department, Malvern College Hong Kong by clicking 'Apply Now' .

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More job information
Salary
Job Function
Industry
Location
  • Tai Po
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years
Career Level
  • Middle management level
Education
  • Degree
Benefits
  • 5-day week
  • Dental plan
  • Medical plan