Posted on 2021-10-12

Senior IT Officer

Malvern College Hong Kong Limited

The role
To support the Assistant ICT Manager in ensuring the school’s ICT services and infrastructure are running effectively.

  • Work with Windows environment, Active Directory, Apple OSX and IOS
  • Liaise with external vendor to maintain, support and undertake trouble-shooting and diagnostics on servers
  • To undertake trouble-shooting and diagnostics on hardware including the network infrastructure. Routers, Switches, Cabling and Wi-Fi
  • Classroom ICT support
  • To undertake Network tasks including the creation of and updating of user accounts
  • ICT’s ‘first tier’ support for pupils and staff
  • On-site, phone and out-of-hours services as required
  • The job scope will be tailored to the strengths of the successful applicant and the needs of the ICT support team
  • To provide technical support for the schools ICT services equipment including maintenance and documentation of projector stock and interactive whiteboards, lamp replacements and software
  • To provide support with respect to the use of Audio/Visual hardware including audio recording within the school
  • To perform routine maintenance tasks on the school’s ICT equipment to include computers, printers and other peripherals
  • To lead on the installation of new equipment
  • Other responsibilities as directed by the Assistant ICT Manager
  • University Degree in an appropriate discipline
  • A good understanding of IT systems, hardware and software is expected
  • Relevant experience in user support is required
  • MIS experience such as iSAMS and ManageBag is highly preferred
  • Experience with Active Directory, Group Policy, DNS, DHCP is highly preferred
  • Microsoft SQL Server 2005/2008/2008R2
  • Veeam Backup Solution
  • Experience with TCP/IP Services / switches / VLANS
  • Automation of processes via scripting (PowerShell/VBScript/Batch)
  • Excellent level of English
  • Good communication skills (dealing with teachers and pupils)
  • Flexible
  • Work experience in International School is an advantage
  • Ability to work under pressure

How To Apply

Please send a letter of application with a cover letter and full resume including your current and expected salaries addressed to the Human Resources Department, Malvern College Hong Kong by clicking 'Apply Now' .

Personal data provided by job applicants will be treated in strict confidence for recruitment purposes only. Please note that only shortlisted candidates will be invited for interviews. The final employment will be subject to pre-employment and child protection checks.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job Function
  • Tai Po
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Middle management level
  • Degree
  • 5-day week
  • Dental plan
  • Medical plan