Job ref no.: CT3116508-01#2039

Senior IT Support

Rovertech Limited

  • 5-day week
  • Discretionary bonus


  • Provide IT help-desk support and solutions services
  • Offer first level and second level support for problem solving
  • Provide software and hardware installation, system setup and configuration work
  • Perform technical Support and trouble shooting on network infrastructure (switch , router and firewall etc. )
  • Answer user questions and service requests.


Requirements :

  • Certificate/Diploma or above in Computer Science/Information Technology or related discipline.
  • Minimum 2 years relevant IT experience in desktop support, server, network and system infrastructure support.
  • Knowledge of window OS server 2008 , 2012 , 2016
  • Knowledge of networking equipment, routers and switches and firewall;
  • Knowledge of storage technologies such as RAID and NAS;
  • Good communication, problem solving and documentation skills;
  • Work Independent, strong analytical and problem solving skills.


Less experience candidates will be consider in Junior Support Engineer.


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More job information
Job ref no. CT3116508-01#2039
  • N/A
Job Function
  • Kwai Hing
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • Diploma or equivalent