Job ref no.: JR00065498
Sun Life Hong Kong Ltd

Senior Lead Product Manager (Singapore)

Sun Life Hong Kong Ltd

Job description
Reporting to Head of IT, Senior Lead Product Manager leads the IT solution support on product implementation, operational initiatives with responsibilities over multiple work streams. This role develops strong partnerships to collaborate with business owners, business subject matter experts, technology partners and external partners, and is responsible for recommending, executing and implementing initiatives to meet business needs, in alignment with SL Singapore business strategy.
  • Develop knowledge and expertise of the technology applications that support the business. Perform research, analyze, design, build, support, deliver and/or test leading or service technology solutions of medium scale and medium-to-high complexity that are high-quality, innovate, efficient, creative, scalable, adaptable, dynamic fully performing and comply with all standards and best practices in support of business and client outcomes and objectives.
  • Act as product owner in agile framework; coordinate with IT support teams from different jurisdictions to ensure solutions and project outcomes are in alignment with business objectives, initiative targets are achieved on time, within scope, and escalate any challenges, risks, issues to management and recommend solutions to achieve desired outcomes.
  • Work collaboratively with user experience, product marketing, business/ IT partners and others to ensure successful release and adoption of features/ capabilities. This includes also defining initial scope or minimal viable product for area of responsibility.
  • Prioritize features/ capabilities and work cross functionally with product/ service managers to ensure appropriate prioritization and development.
  • Perform required activities (documentation, training, presentations, wikis, knowledgebases, etc) to ensure successful launch, marketing, adoption of features/ capabilities
  • Degree in Business, Management Information System or Computer Science with at least 8 years’ experience as a Business Analyst in Business Information Technology project.
  • Familiarity with applications support/ help desk environment and good in client service orientation
  • Superior business knowledge and experience in analyzing various life insurance operational business process, the applications/ systems, interfaces and workflow supporting these processes.
  • Experience in leading the effort to capture the business case, drive, and elicit the business requirements, and create conceptual prototypes and mock ups.
  • Experience with entire life cycle process handling high net worth business, in order to serve as the first line to analyze, document and problem solve a number of business processes.
  • Have considerable knowledge of various life insurance products (fixed and indexed products, whole life, universal life)
  • This role requires investigative mindset, well-developed analytical and problem-solving skills to manage issues and needs of different functional areas and supporting teams from other Sun Life locations

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose)

More job information
Job ref no. JR00065498
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 8 years - 13 years
Career Level
  • Middle management level
  • Degree