Job ref no.: CT3114843-01#8109

Senior Learning Consultant

GP Strategies (Hong Kong) Limited

  • 5-day week

Responsible for the deployment of learning services and solutions. Working in partnership with a range of stakeholders, including: Business SMEs, HR, external partners and other Learning areas.

Essential Duties and Responsibilities

  • Senior stakeholder engagement with GPB to understand the learning needs of the organisation and how this supports the aims, objectives, values and culture of the business. 
  • Build relationships with business and operational leads and ensure that learning is represented as part of any business change.
  • Consult with a wide variety of stakeholders to understand operational performance and learning needs and translate these into robust learning objectives.
  • Use appropriate challenge to test business requirements to ensure that requirements are suitably aligned to business needs.
  • Influence stakeholders to ensure that learning is central to managing business performance.
  • Advise the business on the most appropriate learning interventions and methodologies, together with advice on how these can be best procured.
  • Liaise with stakeholders and GP colleagues to ensure that learning needs and global/regional programmes are efficiently and effectively deployed within Asia.
  • Following contracting, manage the day-to-day relationship with vendors and escalate any issues.
  • Ensure that service requests are raised within the territory and are fully completed.
  • Monitor service provision, course cancellations, occupancy rates and evaluation scores for all programmes within the territory.
  • Ensure that all required reporting is delivered accurately and on time within the month and that the service delivers to the SLA/KPI requirements of the MSA and LSA.
  •  Work with stakeholders to ensure that appropriate quality assurance processes are in place, and that the delivered learning achieves the expected business objectives.
  • To evaluate, pilot and deploy solutions for effectiveness.
  • Evaluate and screen business issues or business change initiatives to assess the need for performance analysis/diagnosis.
  • Develop and present to the business proposed learning strategies and recommend other non-training interventions.
  • To participate in the staff development programme within the framework of IIP and within the agreed individual staff development plan.
  • To ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any non-compliance is reported to your Manager.
  • To ensure that the Corporate Values of the Company are actively promoted and implemented at all times.
  • To support a culture that promotes teamwork and discourages divisiveness at all organisational levels.
  • To act in accordance with your confidentiality agreement with the company at all times.
  • To communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times.
  • To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company

Essential Requirements

The successful candidate will have a proven track record in the Learning & Development industry within the Performance Improvement field with a broad knowledge of learning interventions. Experience in the design of blended learning solutions including eLearning, Virtual Instructor Led Training and Social Collaboration would desirable however is not essential.

As well as possessing business and financial acumen you will have exceptional communication and analytical skills. You will have a strong interviewing technique and be an excellent listener; experience of project management and writing proposals would be advantageous. GPSL also offers an excellent benefits package. It is the policy of GPSL that all eligible persons shall have an equal opportunity for employment on the basis of merit.

  • Degree in Human Resources or Business Administration
  • Experience in the banking industry a must
  • Adept at queries, report writing and presenting findings
  • Excellent interpersonal/relationship skills
  • Systematic  thinking and understanding 

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More job information
Job ref no. CT3114843-01#8109
  • N/A
Job Function
  • Kowloon City
Employment Term
  • Full-time
  • 10 years - 15 years
Career Level
  • Senior management level
  • Degree