Job ref no.: CT3118332-01#0069
Plaza Premium Group

Senior Loyalty Executive

Plaza Premium Group

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Meal allowance
  • Medical plan
  • Transportation allowance
  • … + 1 more

Responsibilities:

  • Handle enquiry about the loyalty programme online and offline platform from members and preferred partners
  • Administrative tasks relating to membership and platform management
  • Assist Loyalty Member Services Manager and Arrture team in operation training, standardizing procedure and loyalty programme materials
  • Assist Marketing Manager and Marketing team for online marketing campaign to acquire and engage our members
  • Assist Partnership Manager and Partnership team for following up with partner on-boarding process, from paperwork to online.
  • Ad-hoc initiatives from time to time as assigned by managers

 

Requirements:

  • Diploma or University graduate in Hospitality or Marketing
  • 3-5 years or above experience in customer interfacing operations or customer service
  • Ability to work unsupervised, Highly committed, self-motivated, Creative, Proactive and Result Oriented
  • Willing to work and travel in irregular working days
  • Willing to take challenge and work under pressure
  • Excellent in spoken and written English, Chinese and Putonghua. Proficiency in other languages a plus
  • This role would suit qualified front-end service staff looking to transition into back-end customer service role, for eg those with hotel concierge or airline cabin crew experiences

Interested parties please send full resume with earliest availability, current and expected salary to Human Resources Department By email [via CTgoodjobs Apply Now ].

Personal data provided will be treated in strict confidence and used for recruitment purpose only.

More job information
Job ref no. CT3118332-01#0069
Salary
  • N/A
Job Function
Industry
Location
  • HK International Airport
Employment Term
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Non-management level
Education
  • Degree