Posted on 2021-09-24

Senior Manager, E-Commerce

Klook Travel Technology Limited

  What You Will Do: 

  • Work closely with local marketing team and product/tech team to ensure new platform features are tested, implemented, and optimized.   
  • Track customer and platform performance metrics (including user segment growth and platform circulation) and implement mechanisms to improve the user experience and conversion rate when using our product 
  • Develop strategy, standards and best practices for merchandising (discounting, timing, product selection, banner/billboard placements, creatives/copy, etc.) 
  • Monitor critical metrics of all functions, and derive actionable insights to fine tune strategies and planning 
  • Ensure all teams focus on the key priorities based on the OKRs by designing the weekly meeting agenda and facilitating the conversation 
  • Support GM on the planning and evaluation of new business initiatives 
What You Will Need: 
  • Project Management Experience - clarity of thought and ability to juggle multiple work streams and work cross functionally towards aligned goals 
  • Minimum 6 years of project management experience in a fast-paced environment 
  • Experience in a B2C tech company with website/app is preferred 
  • Bachelor’s degree in any discipline 
  • Ability to identify, prioritize, and drive improvements in operational processes and supporting technology 
  • Strong business acumen and negotiation skills 
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More job information
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 7 years
Career Level
  • Middle management level
  • Degree
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan