Job ref no.: CT3114386-01#4866

Senior Manager - Facilities Operations

Higher Colleges of Technology

Position Summary

The Senior Manager – Facilities Operations is responsible for overseeing the Facilities Management activities across campuses to ensure consistency in facilities management services delivered. He/she is responsible for overseeing the provision of proper tools, methods and guidelines to Campus Facilities’ staff to effectively undertake their role, and to ensure compliance with policies, procedures and guidelines set by the Facilities Management department. He/she oversees the monitoring of inventories, ensures compliance to Health and Safety standards, and manages reception activities across campuses.


  • Ensure that tools, methods, policies and procedures developed by Facilities Management are communicated properly to campuses and that all Campus Facilities' staff receive the proper training and support with utilising these tools and methods.
  • Oversee the Facilities Manag
  • Look at service delivery model and processes related to central and campus interaction and recommend improvements.
  • Coordinate with campuses to collect information on the Facilities Management service satisfaction.
  • Collect and analyse queries from appropriate campus stakeholders and identify improvement opportunities to be across campuses.
  • Oversee the proper management of inventories across campuses.
  • Monitor compliance to Health and Safety standards across campuses.
  • Manage reception activities at campuses to ensure services are delivered in a professional manner.
  • Oversee maintenance and repair operations across campuses in coordination with Maintenance and Engineering and, General Services and Projects.
  • Escalate risks and issues received from campuses to relevant stakeholders within Facilities Management or to the Director - Facilities Management, as and when required.
  • Follow up on requests from the management of Campus Facilities and ensure timely response to queries and according to professional standards.


  • Minimum of a Bachelor's degree in a relevant field is required e.g. Architecture, Engineering, Facilities Management.
  • Full English proficiency is required.
  • Intermediate computer literacy is required e.g. MS Office, AutoCAD.


  • Minimum of eight years of work experience in Facilities Management or relevant field with at least two years of experience in a managerial role.ement activities across campuses to ensure consistency in the services delivered.


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More job information
Job ref no. CT3114386-01#4866
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 8 years - 13 years
Career Level
  • Senior management level
  • Degree