Job ref no.: CT3117255-01#8432

Senior Manager - IT Operations

Robert Walters

Salary HKD500,000 - HKD1,000,000 per annum + bonus

Location Hong Kong Island

FULL_TIME

Consultant Fiona Fung


My reputable client is looking to hire a Senior Manager - IT Operation to join their regional team.

About the responsibilities:

  • Manage IT operations and support activities related to the data centres, hosting and network environments, cloud, data storage, and infrastructure systems covering APAC
  • Act as a 3rd level escalation for vendor management, administration and process management such as change management, operational reports, service request fulfilment, capacity management, and problem and incident management
  • Lead and provide in-depth problem analysis, troubleshooting, and coordination and deliver resolutions as the 3rd level subject matter technical specialist
  • Work closely and coordinate with vendors and outsourcing partners, to ensure work is delivered on-time, secure and with the right quality aligned to Arup Standards
  • Develop the infrastructure roadmap and strategy, and make recommendations on infrastructure investments
  • Manage budgets, IT operating expenses and support periodic financial reviews

About the requirements:

  • Degree in Information Technology or related discipline
  • 10 years of experience with minimum 3 years in managerial level
  • 5 years or more experience of working with infrastructure enterprise technologies such as datacentre technology, storage and Windows servers, cloud, authentication solutions, and disaster recovery virtualization with a strong understanding of technology architecture in an enterprise environment; and
  • Experience with Microsoft Azure, Office 365 and ServiceNow are highly preferred
  • Experience with deploying and supporting large scale infrastructures and applications
  • Knowledge of IT Security and Cloud Operations is an advantage
  • Experience working with a global retail brand with regional exposures are strong advantages
  • Excellent communications skills in both written and spoken in English and Chinese

Get in touch

Fiona Fung

+852 2103 5328

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