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Job ref no.: 495985
Bank of China (Hong Kong) Limited

Senior Manager, Product Management (Business Banking)

Bank of China (Hong Kong) Limited

Job No.: 495985
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Strategic Planning, Management, Product Development & Management, Project Management

Job Responsibilities:

  • Drive deposit and lending business to optimize profitable growth and achieve business targets under business banking segment
  • Work closely with product teams to promote new product development and enhance service propositions related to deposits, corporate card, transaction banking and payments to increase market competitiveness and enhance brand value
  • Design product proposition covering product features, pricing, offering and customer communications, in response to customer need
  • Establish sales and services protocol for various channels, including frontline and digital channels
  • Identify the customer pain points , suggest appropriate customer journey, suggest process re-engineering and system enhancement for customer experience improvement and operation risk migration
  • Design and execute marketing strategy and customer communication messages across multiple channels
  • Promote structured cross-selling models as agreed with key product, channel and marketing stakeholders
  • Monitor business results, customer values, sales performance by channel & campaign with quantitative study, recommend tactical initiatives to achieve business target

Job Requirements:

  • Degree or above in Business Administration, Marketing, Finance or related disciplines
  • At least 12 year experience in financial industry with hand on experience customer , product or portfolio management
  • Proactive , innovative with remarkable organizing & problem solving skills with a strong sense of customer centricity
  • Strong strategic thinking capacity with the ability to translate concepts into business insights
  • Excellent communication and presentation skills with good command of both spoken and written English and Chinese
  • Capability to manage data analysis with tools like Microsoft Excel & Access
  • Exposure in commercial banking business will be a plus
  • Less experienced candidate will be considered as Manager role

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/495985/senior-product-proposition-manager-business-banking=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.