Job ref no.: CTF-05460
HKT Services Limited

Senior Manager, Reward Program (The Club) (CNL6/201803/SMRP/CK)

HKT Services Limited

  • Competitive pay
  • Medical plan

Job Responsibilities:

  • To be responsible for the overall tier benefit strategy and enrich the benefits for different tiers of the members to increase the loyalty to the club
  • To build and manage an effective network and relationship with existing and potential partners;
  • To improve and enhance the operation flow to improve redemption experience;
  • To lead the team to drive reward marketing programs to increase redemption rate and thus enhance the customer engagement;
  • To conduct regular reviews and planning to improve the redemption catalogue;
  • To lead and manage end to end experience from customer and partner perspective involving the product variety and redemption flow;
  • To monitor and understand industry competitive trends.

Job Requirements:

  • Degree holder, preferably in Marketing related disciplines;
  • Minimum 8 years’ experience in marketing, strategy formulation and partnership development roles at top tier companies;
  • Experience in project management and coordination across functional groups and external partners with competencies on new solutions and business development cycle;
  • Candidates with strong business network and customer loyalty related experience are preferred;
  • Possess commercial understanding, margins and costing competencies;
  • Team player, result-oriented, attentive to details and self-motivated;
  • Excellent MS Excel, Word and PowerPoint skills essential;
  • Excellent written and oral communication in both in English and Chinese;
  • Candidates with less experience will be considered as Manager.

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department to email:

For more information on other job opportunities of PCCW, please visit our website:

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
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More job information
Job ref no. CTF-05460 (CT3115165-01#0632)
  • N/A
Job Function
Employment Term
  • Full-time
  • 8 years - 13 years
Career Level
  • Non-management level
  • Degree