Job ref no.: 498451
Bank of China (Hong Kong) Limited

Senior Manager, RPA & Process Re-engineering Business Lead

Bank of China (Hong Kong) Limited

Job No.: 498451
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Bank Operations, Project Management

Job Responsibilities:

  • Assess business process for automation opportunities across various business units
  • Develop business requirements with customer & manage project scope as appropriate
  • Document current and future state process definitions through use of Process Definition Documents (PDDs) and Solution Design Documents (SDDs), respectively
  • Create and maintain project plan and timelines with customer expectations
  • Establish and run meeting cadence with customer for project status, tracking, and escalations
  • Demonstrate comprehension of automation processes and revise designs as needed based on customer feedback
  • Act as the RPA development members and business stakeholders on identifying customer acceptance criteria and supporting User Acceptance Test (UAT) planning for each development sprint

Job Requirements:

  • 4 years of experience in Business Process Analysis for RPA automation processes and process improvement experience
  • Business Analyst Certifications with RPA platforms (such as UiPath) are a plus
  • Knowledge on Lean Six Sigma or workflow documentation tool, such as Visio, are an advantage.
  • Bachelor degree in Technical areas
  • Strong analytical and critical thinking skills with demonstrated attention to detail
  • Good communication skills to build relationships with key stakeholders
  • Prior experience with Software Development Lifecycle (SDLC) processes and project delivery in an Agile/Scrum environment
  • Candidate with stronger experience will be considered as Senior Analyst.

We offer competitive remuneration package and coprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.