Job ref no.: JR00074608
Sun Life Hong Kong Ltd

Senior Manager/Associate Director, L&H Strategic Operational Initiatives

Sun Life Hong Kong Ltd

Job description

  • Lead and implement assigned strategic initiatives to ensure meeting the business goal, scope, time and budget

Preferred skills

  • Sound knowledge of insurance products, operations, customer behaviors and technology
  • Expert knowledge of complex and multi-functional program delivery & management and continuous improvement methodologies, techniques, tools and controls and product lifecycle
  • Strong problem solving and project management skills
  • Multitasking and strong prioritization skills
  • Excellent communication, collaboration, and inter-personnel skills
  • Excellent influencing and negotiation skills with stakeholders
  • Proficient in both spoken & written English and Chinese


  • Bachelor’s Degree or above
  • Over 8 years relevant experience
  • Broad knowledge of all aspects of the systems/software development lifecycle, i.e. Scrum, Agile, waterfall
  • PMP or SCRUM Master certification is preferred


  • Lead the roll out of assigned strategic initiatives from planning, execution to closing
  • Support business leaders to develop business case for seeking all necessary approval
  • Collaborate with cross-functional teams (Business departments & IT), gather business requirements, clarify uncertainties, resolve conflict and provide consultation for stakeholders
  • Provide thought and action leadership in times of ambiguity or competing priorities
  • Effective management of resources to drive resolution of identified project issues and risks and gain internal and/or external buy-in that risks and issues are effectively mitigated
  • Conduct project review and create detailed reports for management
  • Optimize and improve internal processes when necessary
  • Ensure adherence and alignment of project teams with Sun Life’s program management methodologies and where appropriate tailoring to meet the needs of the business stakeholders
  • Manage, develop and organize a diverse project team members whether partly or fully dedicated to the projects  

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose). 

More job information
Job ref no. JR00074608
  • 5-day week
  • Insurance plan
  • Medical plan
Job Function
  • Hunghom
Work Model
  • On-site / At the workplace
Employment Term
  • Full-time
  • 8 years - 13 years
Career Level
  • Middle management level
  • Degree