Senior Manager/Associate Director, L&H Strategic Operational Initiatives

Job description

• Lead and implement assigned strategic initiatives to ensure meeting the business goal, scope, time and budget

Preferred skills

• Sound knowledge of insurance products, operations, customer behaviors and technology
• Expert knowledge of complex and multi-functional program delivery & management and continuous improvement methodologies, techniques, tools and controls and product lifecycle
• Strong problem solving and project management skills
• Multitasking and strong prioritization skills
• Excellent communication, collaboration, and inter-personnel skills
• Excellent influencing and negotiation skills with stakeholders
• Proficient in both spoken & written English and Chinese

Qualifications

• Bachelor’s Degree or above
• Over 8 years relevant experience
• Broad knowledge of all aspects of the systems/software development lifecycle, i.e. Scrum, Agile, waterfall
• PMP or SCRUM Master certification is preferred

Responsibilities 

• Lead the roll out of assigned strategic initiatives from planning, execution to closing
• Support business leaders to develop business case for seeking all necessary approval
• Collaborate with cross-functional teams (Business departments & IT), gather business requirements, clarify uncertainties, resolve conflict and provide consultation for stakeholders
• Provide thought and action leadership in times of ambiguity or competing priorities
• Effective management of resources to drive resolution of identified project issues and risks and gain internal and/or external buy-in that risks and issues are effectively mitigated
• Conduct project review and create detailed reports for management
• Optimize and improve internal processes when necessary
• Ensure adherence and alignment of project teams with Sun Life’s program management methodologies and where appropriate tailoring to meet the needs of the business stakeholders
• Manage, develop and organize a diverse project team members whether partly or fully dedicated to the projects  

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).