Posted on 2021-10-12
China Mobile Hong Kong 中國移動香港

(Senior) Marketing Executive, Customer Value Management (Retention)

China Mobile Hong Kong 中國移動香港

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941) (NYSE: CHL), which ranks 65th on the Fortune Global 500.

Our company strives to offer superior service experience and to become the preferable digital partner for customers. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

Division: Marketing / Consumer Business Operation Centre / Customer Value Management Department

In this position, you will:

  • Prepare descriptive, quantitative and predictive analysis for customer retention based on past, present and expected operations.
  • Monitor and improve retention program performance, prepare daily/weekly/monthly reports.
  • Support manager to build customer retention strategy and manage customer retention programs.
  • Support ad-hoc tasks as required by the Division.

To be successful in this position, you should meet the following requirements:

  • Bachelor Degree or above in Marketing, Statistics, Mathematics, IT or other numerate science discipline.
  • Minimum 5 years of relevant business data analysis, database marketing or customer retention experience; telecom industry experience an advantage.
  • Strong analytical skills and business acumen.
  • Proficiency in English & Chinese (Mandarin and Cantonese).
  • Strong in using statistical tools (COGNOS, SQL, VBA etc.) is an advantage.
  • Candidate with less experience may consider as Marketing Executive
  • Fresh graduate may consider as Assistant Marketing Executive

When you work:

  • 5 days work
  • 8 hours/day

What you enjoy:

  • Double pay
  • Discretionary Performance bonus
  • Life insurance
  • Medical insurance
  • Education subsidies
  • Birthday gift
  • Marriage leave
  • Birthday leave
  • Staff discount 

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.

Please submit your application to us by clicking the Apply Now button and send your full resume with your availability, current and expected salary to us. 

More job information
Job Function
  • Kwai Hing
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Senior management level
  • Degree
  • Master's degree
  • 5-day week
  • 13-month pay
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
  • … + 5 more