Job ref no.: 20006578
The Hong Kong Jockey Club

(Senior) Members Relations Officer (Concierge - The Hilltop in the Villey)

The Hong Kong Jockey Club

The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

The Job
You will:

  • Greet Members/guests at the lobby, familiarise Members on the usage of facilities
  • Handle enquires of sales, promotion programmes and products introduction to Members
  • Answer telephone calls
  • Monitor the Security & car park operations
  • Handle the activity room booking and scheduling

About You
You should have:

  • Higher diploma or above in Hotel and Catering Management
  • At least 1 year experience in customer services; candidates with more experiences would be considered as “Senior Members Relations Officer"
  • Good communication and interpersonal skills in both English and Chinese, Putonghua knoledge would be an advantage
  • Knowledge and experience in computer applications, such as word

Terms of Employment
The level of appointment will be commensurate with qualifications and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. 20006578
Job Function
  • Causeway Bay
Employment Term
  • Full-time
  • 1 year
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • 5-day week