CMB Wing Lung Bank Limited

Senior Officer/ AVP-User & Payment Product (Digital Banking Department)

CMB Wing Lung Bank Limited

  • Enhance the capabilities of digital platforms including mobile APP, personal net banking, SME net banking, etc
  • Develop customer-focused digital experience, formulate various product recommendations and coordinate product development
  • Assist team lead to liaise with various teams such as business stakeholders, risk stewards , UIUX design, IT, marketing and operations to generate idea, define end-to-end customer journeys and shape outcome
  • Ensure digital deliverables meet business stakeholders’ requirements and are fit for purpose to release to customers by supporting in-sprint, pre-release UAT and live test
  • Keep abreast of market and regulatory changes and timely execute product enhancement and other risk based diligence
  • Review the business performance after the launch of the project, support customer enquire about the product features and solve customers’ difficulties


  • Degree holder or above, preferably in Information Management or related disciplines
  • Minimum 3 years’ experience of digital product management, preferably with exposure in banking or financial sector
  • Qualification in ECF is preferred
  • Able to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Excellent communication, interpersonal and analytical skills
  • Proficient in both English and Chinese; fluency in Putonghua is an advantage
More job information
  • 5-day week
  • Discretionary bonus
  • Medical plan
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree
  • Master's degree