Job ref no.: 118968915-R-0005617 (CT3124003-01#0107)
FWD General Insurance Company Limited

Senior Officer - Claims, Employee Benefits (1 year contract)

FWD General Insurance Company Limited

  • 5-day week
  • Dental plan
  • Medical plan

FWD spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability) has been affirmed A3 by Moody's and A by Fitch, FWD General Insurance Company Limited has also received A rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 504,000 customers with over 730 staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

The Purpose

  • Responsible for performing business functions of Employee Benefits insurance
  • To provide full clerical and administrative supports.
  • To ensure the medical claims are properly handled in an efficient and accurate way in day-to-day operation.

The Job

  • Handle inpatient and outpatient claims assessment independently
  • Check and authorize claims settlement according to the authorization limit
  • To ensure the medical claims are properly handled in an efficient and accurate way in day-to-day operation.
  • Handle enquiries and complaints
  • Support project and business initiatives as assigned by superiors

The Person:

  • Tertiary education or above
  • 4 years or above relevant working experience in medical claims
  • Qualification of FLMI is advantage
  • Knowledge in medical insurance
  • Good command of spoken and written English and Chinese
  • Responsible, detail-minded and with good communication skill
  • Proficiency in MS office (Word, Excel and Chinese word processing)

Candidate with less experience will be considered as Assistant Supervisor / Administrator.

    Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process. We offer excellent learning & development opportunities and an attractive package to the right candidate.

    More job information
    Job ref no. 118968915-R-0005617 (CT3124003-01#0107)
    Job Function
    • Sheung Wan
    Employment Term
    • Contract
    • Full-time
    • 1 year - 5 years
    Career Level
    • Entry level
    • Asso. Deg or High Dip