Posted on 2021-10-11

Senior Officer - CS

Forthright Financial Holdings Company Limited

To cope with our business expansion, we are looking for the high caliber candidate to join our team. The successful candidate will join our CS Team and is responsible for the following:


  • Handle and follow up clients’ enquiries on account opening, trading platform and market information with professional manner;
  • Handle ongoing AML checking and cooperate with risk control officers for real time monitoring and discovery of client risks;
  • Ensure the timely and effective execution of risk controlling measures;
  • Ensure complete capturing and proper storing of client’s documents;
  • Obtain feedback from customers on the service delivered and recommend improvement plan as appropriate;
  • Assist in ad-hoc projects including UAT and system development when needed.


  • University graduate, preferably in business or related disciplines;
  • Licensed with SFC type 1 and 2 regulated activities;
  • 3 years or above related working experience;
  • Good command in written and spoken English, Mandarin(a must) and Cantonese;
  • Good computer skills in Microsoft office, English and Chinese typing.
  • Customer focused, self-motivated, mature, patient and to be a good team player and able to work under pressure.
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More job information
Job Function
Employment Term
  • Full-time
  • 3 years
Career Level
  • Entry level
  • Degree
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan