Job ref no.: 27184BR/CT201805

Senior Officer (Digital Librarian)-Learning & Development-IFS


Job Description & Responsibilities

This role offers a fantastic opportunity to be part of the transformation of learning within PwC China / Hong Kong and part of the curation community across the network. You will be part of a small team working on a project of strategic importance to the future success of our people.

The role brings regular opportunities to interact and work with a large number of people from across the territory, many of whom hold senior positions.

The successful candidate will be line managed by a team leader within the China / HK Learning & Development team. The role will have people management responsibility for one other person.

This role would particularly suit someone who is committed to pursuing a career in Learning & Development. It would also suit people looking for a cycle of experience to broaden their experience of the network and to practice their skills in a different environment.

The role
The successful candidate will work with China / HK L&D Leadership and team members,
responsible for developing, executing and keeping current L&D’s strategy for identifying, maintaining and categorizing informal learning content on behalf of the territory. They will be responsible for curating, prioritizing, and refreshing firm wide learning content of a variety of mediums, and mapping that content to the appropriate PwC Professional dimensions.
The Librarian will have broad oversight responsibility for the learning content ensuring that it remains relevant, current and aligned to the PwC Professional and will play a key role in ensuring timely updates to Vantage, our learning interface. This individual will oversee both internal and external library sources, making recommendations for new content and capabilities, including influencing potential future 3rd party content vendor strategy, and identifying new opportunities for content integration. The role of Librarian also requires a deep understanding of adult learning theory and how learning & development functions at PwC. Requires working knowledge of all responsibilities related to L&D project management, instructional design, systems and platforms.

Key Responsibilities

  • Manage implementation of the curation content strategy in line with global best practice
  • Work with the curation lead to influence the content strategy and to liaise with keystakeholders, including L&D leadership and their teams
  • Lead calls with L&D Leaders and their teams to gain understanding on business issues in order to perform informed curation of xLoS content
  • Research, identify, and make recommendations for new internal and external learning content and content sources
  • Build and maintain strategic relationships with internal and external xLoS learning content providers
  • Maintain content management processes, including identifying solutions to optimize content management in coordination with the Vantage core team
  • Define and operate processes for communicating and working within the curation community and other contributory teams on the global collection of informal learning assets in Vantage; what’s new and what’s coming
  • Liaise with Vantage team to influence functionality roadmap and overall UX
  • Own and maintain end to end curation workflow including tagging, IP permissions, and deployment including identifying opportunities to tech enable and optimize entire process
  • Manage curation metrics and reporting
  • Recommend and market new learning assets to showcase and maintain dialogue to review with the curation lead and L&D Leadership
  • Lead sessions on content curation, process and skills to upskill China/HK L&D team
  • Monitor work and coach librarian administrator ensuring quality work is performed
  • Be an active member of curation community of interest, working with global and other territory L&D curation reps to drive high quality and relevance to China / HK - e.g. ensure best practice is adopted within our territory and contributing content to the global catalogue


Skills Required

  • Experience in a learning and development environment at a senior level
  • Project and Stakeholder Management
  • Basic Instructional Design skills
  • Alternative Development Delivery Methodologies
  • Relationship & Collaboration including experience in virtual meeting management
  • Networking & Influence
  • Critical Thinking Skills & Problem Solving
  • Business Acumen (in the context of Professional Services)
  • Global Acumen (working across cultures, geographic borders)
  • Whole Leadership (self and other awareness)
  • Organization Effectiveness (organization process, skills and performance)
  • Change Management (what’s necessary to bring about change – people, process, structure and culture)
  • Experience in digital Library science/skills, research or content management is preferred.

Other details
Out of hours flexibility will be required on a periodic basis as virtual meetings and calls are held in consideration of all the world’s time zones.

To apply, please click the position Hyperlink provided here:

Please be noted that PwC Hong Kong Firm use a recruitment system to receive job applications and manage candidate pipeline. In this system, you as our candidate, can search for job opportunities, build up and maintain personal profile, submit job applications, and view application status. You can access this recruitment system by visiting the “Career" page under our website or easily clicking the “APPLY" button below.

More job information
Job ref no. 27184BR/CT201805 (CT3115539-01#0028)
  • 20,000 - 30,000 / month
Job Function
Employment Term
  • Full-time
  • 2 years
Career Level
  • Entry level
  • Degree