Senior Officer, Group Insurance Administration (18-month contract)

Job Description

• Handle assigned cases of new business and renew policies and ensure the policy contract, endorsements, invoices, member movements including underwriting issue and related administrative service are processed within the service standard and operation procedures and guidelines
• Handle enquiries and complaint from internal and external customers
• Coordinate with panel to investigate medical card service from members
• Check the outputs of subordinates
• Conduct system testing
• Control inventories
• Handle other ad hoc administrative tasks / projects as assigned

Job Requirements

• University / College graduate with minimum 3 years working experience, preferably in insurance/ financial institutions
• Professional qualifications such as FLMI / ICA is an advantage
• In-depth understanding of the insurance industry
• In-depth knowledge of life and medical products
• Proficient in both spoken and written English & Chinese
• Strong customer service mindset
• Good analytical, interpersonal and communication skills
• Hands on PC skill in using MS word, excel including Chinese Word Processing  

We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.)